Barcelona-based, working remotely

Carles Salvador

Technical CSM at PostHog | Observability | CKA

I help teams get real value out of the platforms they run in production.

Product analytics OpenTelemetry Observability Security Kubernetes

Profile

Observability, production readiness, and customer outcomes.

I combine technical consulting with a customer-first approach, helping teams across multiple industries design, deploy, and operate observability, search, and security platforms in production.

My work centers on product analytics with PostHog, alongside the Elastic Stack, OpenTelemetry, Kubernetes, Grafana, AWS, and Python automation. I am strongest where consultative delivery, platform reliability, and hands-on engineering meet.

Native / working languages

Current certifications

Professional path

Experience

Technical Customer Success Manager

PostHog - Barcelona (remote)

Aug 2026 - Present

Partner with customers on onboarding, instrumentation, and adoption across product analytics, session replay, feature flags, and experimentation.
Act as the technical point of contact for implementation, data modeling, and troubleshooting questions throughout the customer lifecycle.
Connect product usage back to customer goals, working alongside engineering and sales to drive retention and expansion.

Senior Technical Consultant

Elastic

Oct 2024 - Aug 2026

Consult with customers taking Elastic solutions to production across eCommerce, FinTech, telecommunications, and automotive environments.
Design and implement scalable Search, Observability, and Security solutions with Elasticsearch and the Elastic Stack.
Support the full product lifecycle from infrastructure to software integration, with emphasis on performance, capacity, data modeling, indexing, search, and analysis.

Technical Account Manager

New Relic, Inc. - Barcelona

Sep 2022 - Oct 2024

Engaged continually with customers across industries and technology stacks to integrate and use the product effectively.
Identified use cases and drove usage adoption with Sales account executives.
Delivered hands-on development sessions, technical enablement, and value demos for new customer opportunities.

Lead Technical Consultant

ToBeIT - Barcelona

Dec 2021 - Sep 2022

Served as the technical lead for infrastructure monitoring projects and services.
Implemented and administered CheckMK, Elastic Stack, Grafana, and Python scripting solutions.
Automated critical tasks and processes for later analysis and monitoring, and created, administered, and maintained Kubernetes clusters in private cloud.

Monitoring Systems Administrator

ToBeIT - Barcelona

Feb 2021 - Dec 2021

Implemented, administered, and maintained infrastructure monitoring systems using Nagios XI, CheckMK, ELK Stack, Grafana, Prometheus, and InfluxDB.
Measured user experience through virtual users built with JMeter and Python Selenium.

Systems & Infrastructure

Basetis - Barcelona

Oct 2020 - Feb 2021

Implemented and maintained Amazon Web Services environments.
Created scripts, built internal tools for IT teams, maintained essential IT operations, and supported development teams day to day.

Foundations

Education

Master's Degree, Development and Operations (DevOps)

UNIR - Universidad Internacional de La Rioja - Oct 2025 to Oct 2026

Degree in Computer Engineering, Information Technology

Universitat Politecnica de Catalunya - 2016 to 2020

Recognition

Honors

International - Best Account Team FY26

Award recognition from the resume profile.

EMEA - Tech Hub Rock Star

Recognition for technical contribution and customer impact.

Credentials

Certifications

Elastic

Elastic Certified Observability Engineer

Elastic

Elastic Certified Engineer

Elastic

Elastic Certified Analyst

Linux Foundation

OTCA: OpenTelemetry Certified Associate

Linux Foundation

CKA: Certified Kubernetes Administrator

AWS

AWS Technical Essentials

New Relic

Full Stack Observability Practitioner

2Win!

Demo2Win!

Sophos

Sophos Certified Engineer

Competencies

Skills & Languages

Product analytics PostHog OpenTelemetry DevOps Agile methodologies Elasticsearch Grafana Kubernetes Python Monitoring AWS

Spanish

Native or bilingual

Catalan

Native or bilingual

English

Professional working

Get in touch

Contact

Network details

Email csbertran@gmail.com

Location Barcelona, Catalonia, Spain

LinkedIn carles-salvador-a59320180